Run your Dealership
CUSTOMER RELATIONSHIP MANAGEMENT
Work smarter with technology
that works for you
Internet Lead Management
Internet Lead Management
- Receive leads from any source, including Cars.com, Autotrader, CarGurus, and 50+ others.
- Dedupe leads and maintain a clean customer list.
- Automatically assign leads to your sales reps.
- Track all sales rep activity and ROI.
- Real-time dashboards track key performance metrics.
Prospect Management
Prospect Management
- Create leads via Caller ID.
- Capture your customer’s interested vehicles/wishlist.
- Automate customer interaction with custom workflows.
- Manage compliance for your customer base.
- Receive notifications for appointments, pending tasks, untouched prospects, and more.
CREDIT BUREAU & COMPLIANCE SERVICES
CREDIT BUREAU & COMPLIANCE SERVICES
- Experian, Equifax and TransUnion direct connect integrations.
- Access credit profiles, FICO scores, OFAC and other bureau services.
- Precise ID with KIQ fraud prevention and compliance solutions.
- Automated Adverse Action Notices.
Click to Call and Call Recording
Click to Call and Call Recording
- Make instant calls with a single click.
- No complicated set-up.
- Works with any phone including cell phones/desk phones.
- Improve sales training by recording inbound & outbound phone calls.
Road to Sale
Road to Sale
- Check customers into your dealership via mobile app.
- Create a consistent experience for your customers through a customized checklist of action items for your sales team.
- Allow managers to see real-time showroom floor/lot activity.
Campaign Management
Campaign Management
- Create campaigns to re-engage your customer base.
- Specify custom criteria to define your target audience.
- Use email, SMS, and phone call marketing to reach your customers.
- Measure the effectiveness of a campaign through key performance
indicators (KPIs) and custom dashboards.
Facebook Messenger Integration
Facebook Messenger Integration
- Lead integration.
- Video call capability.
- Transfer chat to manager.
- Integrated messaging center with Facebook messenger integration.
Emails and Text Messages
Emails and Text Messages
- Send bulk text messages (SMS) and emails.
- Send text messages with vehicle images (MMS) and related media.
- Create custom email and SMS templates.
- Access a library of seasonal and special occasion emails & SMS templates.
- Track email/SMS delivery.
- Receive real-time read receipts.
Tasks & Workflow Management
Tasks & Workflow Management
- Define custom workflows to maximize customer engagement.
- Automate outbound emails and text messages.
- Utilize task automation to keep sales reps focused.
- Never miss an opportunity with mobile notifications and reminders.
Mobile App Enabled
Mobile App Enabled
- Driver’s license scanning.
- Customer check-in & check-out.
- SMS text and email messaging.
- Calendar, appointment, and task management.
- Customizable notifications and alerts.
Dashboard & Reporting
Dashboard & Reporting
- Customize your dashboards and analytics based on your business.
- Quickly see month-over-month and year-over-year trends.
- Monitor sales rep activity.
- Gain insights on lead vendor performance.
- Send scheduled reports.
